Privacy Policy — Familiae

Familiae ("we", "us", or "our") is a Bangkok-based provider of family communication workshops and household records organising activities. We respect your privacy and are committed to handling any information you share with us thoughtfully and responsibly. This Privacy Policy explains what we collect, why we collect it, how we use it, and the choices available to you.

Nothing in this document, and nothing offered by Familiae, constitutes individual professional advice, counselling, or any regulated service. Please consult qualified professionals and appropriate official bodies for matters specific to your situation.

1. Who This Policy Applies To

This policy applies to anyone who visits our website at familiae.cyou, completes our contact form, attends one of our workshops, or communicates with us by phone or email.

2. Information We Collect

We collect only the information needed to respond to your enquiry and deliver the activities you have requested. This may include:

Your name, email address, and phone number when you submit our contact form or register for a workshop.
General household information (such as approximate family size or preferred workshop dates) when relevant to an organising activity.
Website usage data collected automatically via cookies and similar tools — see Section 7 below.

We do not ask for, and do not wish to receive, sensitive personal details such as identity document numbers, financial records, or health information through this website.

3. How We Use Your Information

Information you provide is used to:

Respond to your enquiry or booking request.
Confirm workshop registrations and share practical session details.
Send occasional updates about upcoming workshops or community events — only where you have expressed an interest.
Improve the quality and relevance of our educational materials.

We do not sell, rent, or share your personal information with third parties for their own marketing purposes.

4. Legal Basis for Processing

Where applicable, we rely on the following bases to process personal data:

Your consent — given when you submit a form or register for a workshop.
Legitimate interests — for example, keeping records of workshop attendance for organisational purposes.
Compliance with applicable law — including Thai data protection requirements under the Personal Data Protection Act B.E. 2562 (PDPA).

5. Data Retention

We retain your contact details for as long as necessary to fulfil the purpose for which they were collected, and in line with applicable legal requirements. Workshop registration records are kept for a reasonable administrative period and then securely deleted or anonymised.

6. Your Rights

You have the right to:

Request access to the personal data we hold about you.
Ask us to correct inaccurate or incomplete information.
Request erasure of your data where there is no overriding reason for us to retain it.
Withdraw your consent to communications at any time.
Lodge a concern with the relevant data protection authority in Thailand if you believe your rights have not been respected.

To exercise any of these rights, please contact us using the details in Section 9.

7. Cookies and Analytics

Our website uses cookies to understand how visitors use the site and to help us improve it. Some cookies are placed by third-party analytics services. You can manage your cookie preferences at any time through our Cookie Policy page or your browser settings. Declining cookies will not prevent you from using our website.

8. Links to Other Websites

Our website may contain links to external resources and official bodies for reference. We are not responsible for the privacy practices of those websites and encourage you to review their policies separately.

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please get in touch:

Email: [email protected]
Phone: +66 2 518 7263
Post: Familiae, 38 Soi Ekkamai 12, Watthana, Bangkok 10110, Thailand

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The most recent version will always be available on this page, with the "last updated" date shown at the top. Continuing to use our website or services after an update takes effect means you have seen and understood the revised policy.

For terms governing participation in our workshops and activities, please see our Terms & Conditions.